Remote Claims Services Specialist — Resolve Complex Claims

US123 International Catastrophe LLC (ICAT); Broomfield (CO); On-site; USD 62,000 - 133,000; Full time

Job summary

ICAT, a Marsh business, seeks a Claims Service Specialist to join the team in Broomfield, CO, or work remotely nationwide. You will lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.

The role requires 3+ years of property and auto claims experience, a nationwide adjuster’s license (or ability to obtain within 90 days), and solid knowledge

Qualifications

• 3+ years of experience with low to moderate complexity in property and auto claims.
• Nationwide adjuster’s license, or ability to obtain one within 90 days of hire.
• Strong understanding of insurance coverage and claims processes.
• Excellent communication skills, both written and verbal.
• Ability to assess financial exposure and set appropriate reserves.

Responsibilities

• Receive and acknowledge new claims, assess coverage and communicate findings to brokers and insureds.
• Determine claim liabilities, value, and service provider fees, setting reserves with low to moderate financial authority in accordance with company and legal standards.
• Appoint and direct appropriate service partners to defend insured parties and quantify liability and damages.
• Assess the financial exposure of insureds and set reserves accordingly, obtaining necessary reserving, settlement, and payment authority.
• Notify insurers when a claim exceeds specific criteria to keep them informed of potentially high-concern claims and develop final reports summarizing the lifecycle of each claim.

Skills

Property & auto claims

Licensed adjuster

Communication skills

Financial reserves

Claims processes

Job description

ICAT, a Marsh business, seeks a Claims Service Specialist to join the team in Broomfield, CO, or work remotely nationwide. You will lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.

The role requires 3+ years of property and auto claims experience, a nationwide adjuster’s license (or ability to obtain within 90 days), and solid knowledge