Remote Claims Manager for Workers' Comp Strategy

Whiteboard Risk & Insurance Solutions; San Diego (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation

Monthly Health & Wellness Credit

Employer-Sponsored Health Care Plan

Retirement Plan with a 5% match

Flexible Paid Time Off

Training & Development Support

Job summary

Whiteboard Risk & Insurance Solutions seeks a Claims Manager for a fully remote role serving as the liaison for clients in Workers’ Compensation claim management. You will collaborate with doctors, adjusters, and attorneys, communicate strategy, and provide quarterly status updates.

You’ll analyze patterns in claims history to adapt strategies and drive outcomes. Responsibilities include delivering proactive client service, coordinating with all parties, and using Salesforce and Office tools to

Qualifications

• Customer service excellence is essential with proactive, thoughtful communication.
• Strong communication skills to relay information and negotiate for clients.
• Basic mathematical and analytical skills to interpret claims data and strategy.
• Basic computer skills; use Salesforce, Office tools, PDFs and related apps.

Responsibilities

• Provide exceptional customer service with proactive, professional client communication.
• Coordinate with adjusters, attorneys, doctors and clients to ensure timely updates.
• Use negotiation and problem-solving skills to steer claims toward client best interests.
• Analyze claims data and histories to identify patterns and optimize strategies.
• Explain claims strategies clearly and demonstrate calculations underlying decisions.
• Utilize Salesforce and Microsoft Office tools to manage data and generate reports.

Skills

Customer Service

Strong Communication

Mathematical & Analytical

Computer Skills

Tools

Salesforce

Microsoft Word

Excel

Outlook

Adobe

Job description

Whiteboard Risk & Insurance Solutions seeks a Claims Manager for a fully remote role serving as the liaison for clients in Workers’ Compensation claim management. You will collaborate with doctors, adjusters, and attorneys, communicate strategy, and provide quarterly status updates.

You’ll analyze patterns in claims history to adapt strategies and drive outcomes. Responsibilities include delivering proactive client service, coordinating with all parties, and using Salesforce and Office tools to