Remote Claims Case Manager – End-to-End Insurance

NTT DATA, Inc.; Lincoln (NE); Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off

Life and AD&D insurance

Disability coverage

Job summary

NTT DATA, Inc. is seeking a dedicated Claims Case Manager to oversee the entire claims process for policyholders. The role requires strong analytical skills, careful review of medical records, and clear, compassionate communication with claimants. Remote work eligibility is offered with robust company benefits.

The position emphasizes data analysis, timely updates, and collaboration with team members to ensure accurate claims processing and high-quality service.

Qualifications

• 2 years in an analytical role reviewing medical benefits and claims.
• 2 years of claims adjudication experience, preferably in life and supplemental products.
• 4 years of experience reviewing and assessing medical records.
• Experience articulating claim requirements clearly and concisely.

Responsibilities

• End-to-End Claim Management: handle the claim process from intake to final decision.
• Provide frequent status updates to claimants via preferred channels.
• Review medical documents, claim forms, and policy notes thoroughly.
• Communicate with claimants with empathy and attention to detail.
• Maintain accurate records and reports throughout the claims process.
• Compile and analyze data to identify trends and root causes.

Skills

Analytical skills

Claims adjudication

Medical records review

Empathetic communication

Education

High school diploma or GED

College degree preferred

Tools

Remote work setup

Job description

NTT DATA, Inc. is seeking a dedicated Claims Case Manager to oversee the entire claims process for policyholders. The role requires strong analytical skills, careful review of medical records, and clear, compassionate communication with claimants. Remote work eligibility is offered with robust company benefits.

The position emphasizes data analysis, timely updates, and collaboration with team members to ensure accurate claims processing and high-quality service.