Remote Claims Assistant Manager

Delta Health Systems Mcc; Stockton (CA); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Delta Health Systems Mcc is seeking a qualified Manager in Stockton, CA to supervise staff, handle claims processes, and ensure timely, accurate service for clients and providers. The role requires strong leadership, clear communication, and proficiency in spreadsheet and word processing tools.

You will be the first point of contact for inquiries, manage workflows, and collaborate with the team to meet department goals. Some travel to client locations may be required.

Qualifications

• Two to four years of management and claims experience.
• Computer literate with spreadsheet and word processing proficiency.
• Excellent written and verbal communication skills.
• Strong leadership abilities and interpersonal skills; capable of building client, provider, and coworker relationships.
• Knowledge of self-funded payer claims policies and related regulations.

Responsibilities

• Assist with supervising staff, including training, planning and directing work.
• Respond to staff and customer inquiries and provide resolutions.
• Serve as first point of contact for calls needing research and response.
• Manage tasks, queues and inventory within department guidelines.
• Coordinate internal emails and collaboration with staff for timely responses.
• Collaborate with the reporting manager to meet turnaround times and quality standards.
• Identify training needs by tracing errors and collaborating with QA on updates.
• Attend staff meetings to assist with material delivery and training communication.
• Guide subordinates on general claims and escalated issues.
• Communicate with clients, providers, and internal/external areas.
• Adhere to department policies and timeliness guidelines.
• Occasionally travel to client locations.

Skills

Management experience

Claims experience

Leadership

Customer service

Tools

MS Excel

MS Word

Job description

Delta Health Systems Mcc is seeking a qualified Manager in Stockton, CA to supervise staff, handle claims processes, and ensure timely, accurate service for clients and providers. The role requires strong leadership, clear communication, and proficiency in spreadsheet and word processing tools.

You will be the first point of contact for inquiries, manage workflows, and collaborate with the team to meet department goals. Some travel to client locations may be required.