Remote Civil Rights Compliance Specialist

Advocate Health; Texas; Remote; USD 49,000 - 73,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

Advocate Health seeks a dedicated Civil Rights Specialist to coordinate investigation and resolution of discrimination cases, ensuring regulatory compliance and accurate data management across the enterprise. You will lead data collection, analysis, and reporting, while supporting training and cross-functional collaboration in a large health system.

The role emphasizes adherence to ADA, Title VI, Section 1557, and CMS requirements, with a focus on health equity and language access in diverse

Qualifications

• Bachelor’s degree in public health, public policy, legal studies, healthcare administration, or related clinical discipline.

Responsibilities

• Support and conduct the investigation and resolution of lower-moderate acuity civil rights and language access complaints, escalating moderate or complex cases to Civil Rights Leadership as appropriate.
• Identifies, analyzes, mitigates and prevents risk related to civil rights concerns.
• Maintain accurate and confidential documentation of complaints, investigations, and resolutions in accordance with organizational policies and regulatory requirements.
• Lead the tracking, analysis, and reporting of civil rights and language access complaints, contributing to enterprise-wide insights and continuous improvement efforts.
• Coordinate the collection and validation of patient demographic data, including race, ethnicity, gender, disability status, and primary language, to support regulatory reporting and internal initiatives.
• Contribute to the preparation and submission of the Wisconsin State Civil Rights Compliance Plan, including gathering documentation, updating templates, and supporting full-cycle reviews.
• Contribute to the development and dissemination of annual civil rights teammate training and assist in the development of targeted remedial training on nondiscrimination, disability access, and language access.
• Participate in enterprise-wide committees, workgroups, and initiatives related to civil rights, equity, and patient experience, representing the Civil Rights team as assigned.
• Monitor and maintain files and compliance documentation, ensuring readiness for audits and alignment with federal and state regulations.
• Support the maintenance of the Civil Rights SharePoint site, including uploading resources, updating tools, and organizing content for easy access by staff.
• Functions as a knowledgeable resource for identifying current and ongoing changes to applicable laws, rules, regulations and policies related to compliance activities.
• Serve as a peer and collaborative partner to Clinical Risk, Patient Experience, Teammate Relations, and Patient Advocacy teams, contributing civil rights expertise to case consultations and resolution strategies.

Skills

Civil rights

Disability rights

Regulatory compliance

Data analysis

Policy consultation

Written communication

Cross-functional work

Project management

Education

Bachelor's degree in public health / public policy / legal studies / healthcare administration

Tools

Microsoft Office Suite

EHR systems

Job description

Advocate Health seeks a dedicated Civil Rights Specialist to coordinate investigation and resolution of discrimination cases, ensuring regulatory compliance and accurate data management across the enterprise. You will lead data collection, analysis, and reporting, while supporting training and cross-functional collaboration in a large health system.

The role emphasizes adherence to ADA, Title VI, Section 1557, and CMS requirements, with a focus on health equity and language access in diverse