Remote Chief Operating Officer (Integrator)

Blacksmith Agency LLC; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Blacksmith Agency LLC is seeking a VP of Business Operations to run the company day to day in a fully remote, North American context. You will oversee four department leads, manage weekly meeting rhythms, and drive profit margins across delivery and hiring decisions.

The role demands real negotiation experience, strong communication, and a track record of growing teams from 40 to 140 while maintaining profitability. You will shape commercial terms and coach leaders to operate with autonomy.

Qualifications

• Experience leading multiple functions with P&L responsibility.
• Led teams from ~40 to ~140 people and managed scale.
• Proven ability to own and improve profit margins.

Responsibilities

• Oversee four department leads and their performance.
• Manage weekly rhythms, quarterly priorities, and trade-offs.
• Own profit metrics and delivery margins for the company.
• Lead commercial negotiations on client contracts and vendor terms.
• Develop the operators into effective leaders within the organization.
• Make decisions that were previously held by the founder on the same day.

Skills

People leadership

Negotiation

Profitability mindset

Communication

Leadership development

Job description

Blacksmith Agency LLC is seeking a VP of Business Operations to run the company day to day in a fully remote, North American context. You will oversee four department leads, manage weekly meeting rhythms, and drive profit margins across delivery and hiring decisions.

The role demands real negotiation experience, strong communication, and a track record of growing teams from 40 to 140 while maintaining profitability. You will shape commercial terms and coach leaders to operate with autonomy.