Remote Chief of Staff & Executive Assistant

Insideoutva; Northern (KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Insideoutva is seeking a remote Executive Assistant / Chief of Staff to support the founder in a high-volume, English-only environment. You will manage digital and physical mail, triage emails from ownership groups, and represent the executive in calls during on-site property visits.

The role emphasizes strategic execution, proactive problem-solving, and cross-functional collaboration to streamline operations and drive growth for a premier affordable housing property management firm.

Qualifications

• Flawless English communication for high-stakes correspondence.
• Proven ability to execute high-level operational tasks independently.
• Strong organizational skills and attention to detail in managing multiple properties.

Responsibilities

• Digital Document & Financial Management: process and organize bank statements and correspondence across multiple property accounts.
• Email Triage & Communication: monitor executive inboxes and draft accurate responses.
• Meeting Representation: attend and represent the executive on calls during property visits.
• Resident & Customer Service Support: handle inquiries with patience and conflict-resolution skills.
• Calendar & Communication Coordination: protect leadership time for strategy and property-facing work.
• Stakeholder & Operations Coordination: serve as a reliable point of contact for ownership groups and internal teams.
• Process & Workflow Optimization: introduce AI-driven tools and modern SOPs.

Skills

Emotional intelligence

Fluent English communication

Strategic execution

Proactivity

Tools

Excel

PowerPoint

Outlook

Claude

Yardi

Zoom

Teams

Job description

Insideoutva is seeking a remote Executive Assistant / Chief of Staff to support the founder in a high-volume, English-only environment. You will manage digital and physical mail, triage emails from ownership groups, and represent the executive in calls during on-site property visits.

The role emphasizes strategic execution, proactive problem-solving, and cross-functional collaboration to streamline operations and drive growth for a premier affordable housing property management firm.