Remote Chat Support Specialist — Flexible Schedule

Carlisle Utility Contractors; Merrillville (IN); Remote; USD 32,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health/dental/vision insurance

Paid training

Job summary

Carlisle Utility Contractors is seeking an Online Chat Support Specialist to deliver friendly customer care from home. You will assist customers with inquiries about services and projects, document interactions, and help resolve issues with a proactive, upbeat approach.

This fully remote role offers a flexible schedule, paid training, and health benefits. No formal education is required, and weekend shifts are possible to support coverage across time zones.

Qualifications

• Excellent communication skills with a positive attitude.
• Ability to work independently in a fully remote setting.
• Availability for 8-hour shifts including weekends and weekdays.
• No formal education required; paid training provided.

Responsibilities

• Provide timely and friendly assistance to customers via online chat
• Resolve inquiries related to services, projects, and company policies
• Maintain accurate records of customer interactions
• Collaborate with team members to improve customer experience

Skills

Excellent communication

Independent in remote work

8-hour shifts including weekends

Job description

Carlisle Utility Contractors is seeking an Online Chat Support Specialist to deliver friendly customer care from home. You will assist customers with inquiries about services and projects, document interactions, and help resolve issues with a proactive, upbeat approach.

This fully remote role offers a flexible schedule, paid training, and health benefits. No formal education is required, and weekend shifts are possible to support coverage across time zones.