Customer Support Specialist

Carlisle Utility Contractors; Merrillville (IN); Remote; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Flexible 8-hour shifts

Fully remote work opportunity

Paid training to enhance your skills

Health, dental, and vision insurance

Paid time off for work-life balance

Zusammenfassung

Carlisle Utility Contractors is seeking a highly capable Customer Support Specialist to join our fully remote, full-time team. You’ll handle inquiries via phone, email, and chat, ensuring timely, friendly service and accurate records while collaborating with internal teams to uphold customer satisfaction.

The role offers a flexible 8-hour shift schedule, remote work, paid training, and comprehensive health benefits, including vision and dental, plus paid time off.

Qualifikationen

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Motivated and customer-focused attitude.
• Ability to work independently in a remote setting.

Aufgaben

• Provide enthusiastic and timely support to customers via phone, email, and chat.
• Resolve inquiries and issues with professionalism and care.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to ensure customer satisfaction.

Kenntnisse

Communication skills

Problem-solving

Customer focus

Independent work

Remote work capability

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Carlisle Utility Contractors - Urgent Hiring for a Highly Skilled Customer Support Specialist

Are you looking for a fun and dynamic work environment where your customer service skills can truly shine? Do you want a role that offers flexibility and values your dedication?

Join Carlisle Utility Contractors, a loving and safety-focused utility contractor known for outstanding customer service. We offer a fully remote, full-time position with a flexible schedule, paid time off, and comprehensive health benefits. Grow your skills while supporting our mission to deliver quality projects on time and on budget.

Key Responsibilities

• Provide enthusiastic and timely support to customers via phone, email, and chat
• Resolve inquiries and issues with professionalism and care
• Maintain accurate records of customer interactions
• Collaborate with internal teams to ensure customer satisfaction

What We Offer

• Flexible 8-hour shifts, Monday to Friday
• Fully remote work opportunity
• Paid training to enhance your skills
• Health, dental, and vision insurance
• Paid time off for work-life balance

Qualifications

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Motivated and customer-focused attitude
• Ability to work independently in a remote setting

Why Work With Us?

• Be part of a company with a stellar reputation for safety and quality
• Enjoy a supportive and enthusiastic team culture
• Develop your career in a growing utility contracting industry

Location: United States

Carlisle Utility Contractors is a full service utility contractor.
Our biggest focus are on safety and quality. Company safety Stats, and handbook are availible to any of our customers upon request.
Carlisle Utility Contractors has the equipment, manpower and experience to complete your project
We strive to bring projects in on time and on budget. Communications and Power are our main focus, but we have experience in all areas of the utility industry. We are happy to quote any project you may have.
Carlisle Utility Contractors has a track record of customer service that is second to none.
We are happy to provide references to any potential new customer.