Remote Change Order Lead – Healthcare Operations Coach

Aveanna Healthcare; Chandler (AZ); Remote; USD 60,000 - 65,000; Full time

Job summary

Aveanna Healthcare is hiring a Change Order Supervisor to lead a remote Change Order team. The role focuses on processing changes to patient plans of care, ensuring accuracy, and meeting performance goals within a HIPAA-compliant workflow.

The ideal candidate is an experienced leader who excels at coaching teams, improving processes, and solving problems in a fast-paced healthcare environment. This full-time role offers comprehensive benefits and remote work options.

Qualifications

• High school diploma or GED required; some college helpful.
• 2+ years of management experience required.
• Healthcare experience preferred.
• Bachelor's degree in a related field preferred; not mandatory.

Responsibilities

• Lead, coach, and develop Change Order team members through training, one-on-ones, and ongoing feedback.
• Manage daily workflows and assign tasks to ensure timely completion of Change Order processes.
• Monitor team performance and ensure daily, monthly, and quarterly goals are met.
• Handle escalated issues, technical concerns, and patient complaints.
• Analyze team metrics and identify trends and opportunities for improvement.
• Oversee quality assurance and documentation accuracy.
• Ensure processes follow HIPAA, regulatory, and company compliance requirements.
• Partner with other departments to resolve patient concerns and improve workflows.
• Identify opportunities for process improvement and implement corrective actions.

Skills

People leadership

Organizational skills

Decision making

Problem solving

Communication

Multitasking

Remote work

Confidentiality

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Outlook

Word

Excel

Job description

Aveanna Healthcare is hiring a Change Order Supervisor to lead a remote Change Order team. The role focuses on processing changes to patient plans of care, ensuring accuracy, and meeting performance goals within a HIPAA-compliant workflow.

The ideal candidate is an experienced leader who excels at coaching teams, improving processes, and solving problems in a fast-paced healthcare environment. This full-time role offers comprehensive benefits and remote work options.