Remote Certified Medical Assistant- Bilingual Arabic

Medsien; United States; À distance; USD 22 000 - 34 000; Plein temps

Avantages offerts par ce poste

Remote in the U.S.

1099 contract (no benefits)

Résumé du poste

Medsien seeks a skilled Certified Medical Assistant (CMA) to join as Care Partner, bilingual Arabic/English, helping patients enroll in healthcare programs. You will maintain accurate records, educate patients, and coordinate with practices across the U.S.

This remote, full-time position requires monthly patient contact, HIPAA compliance, and collaboration with care teams to ensure smooth enrollments and ongoing support.

Qualifications

• Must hold an active CMA certification from a nationally accredited body (NHA, AAMA, NCCT, NAHP, etc).
• Strong knowledge of medical terminology, procedures, and diagnoses.
• Excellent verbal and written communication, with clear patient explanations.
• Empathy and compassion in patient interactions; maintains confidentiality.
• Keen eye for detail to ensure accurate enrollment documentation.
• Strong organizational skills to manage multiple enrollments and deadlines.
• Familiarity with EHR systems and the ability to learn new software quickly.
• Maintain professionalism, integrity, and ethical conduct with patient data.
• Team-oriented, flexible, and able to collaborate in a fast-paced environment.

Responsabilités

• Patient Enrollment: Guide patients through enrollment for healthcare programs with accurate documentation.
• Program Eligibility Assessment: Evaluate eligibility based on criteria such as age or medical conditions.
• Patient Consultation: Conduct consultations to gather information and explain program benefits.
• Documentation and Record-Keeping: Record enrollment details in EHR or designated systems.
• Follow-Up and Coordination: Track enrollment progress and coordinate with stakeholders to facilitate enrollment.
• Patient Education: Explain healthcare programs clearly to patients.
• Compliance and Privacy: Adhere to HIPAA and maintain patient confidentiality.
• Program Updates: Communicate changes and new offerings in healthcare programs to patients.
• Collaborative Approach: Work with providers, insurers, social workers, and others to ensure enrollment.

Connaissances

Bilingual Arabic/English

Excellent communication

Empathy and compassion

Attention to detail

Organization and time management

Team player

Formation

Certified Medical Assistant (CMA) certification

Outils

EHR systems

Computer proficiency

Description du poste

Arabic/English Bilingual- spoken and written required

Must be a Nationally Certified Medical Assistant

1099

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is seeking a skilled and compassionate**Certified Medical Assistant (CMA)** to join our team as a Care Partner. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.

We provide highly personalized care for each patient. Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs’ long-term success.

Responsibilities:

1. Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
2. Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
3. Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
4. Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
5. Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
6. Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
7. Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
8. Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
9. Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Requirements:

1. Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).
2. Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
3. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
4. Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
5. Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
6. Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
7. Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
8. Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
9. Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.

Join our team and make a meaningful impact on patients’ lives by ensuring they have access to essential healthcare programs.

Must speak and write Arabic and English fluently

Monday - Friday Full time position

Remote in the U.S. This is a 1099 role and does not come with benefits