Remote Certification & Credentialing Specialist

Parthenon Management Group; Brentwood, Northern (TN, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

Disability insurance

401(k)

2 Personal Days, 8 Paid Holidays, PTO

6 weeks parental leave

Employee Development

Give Back Day

Diversity-friendly workplace

Job summary

Parthenon Management Group is seeking a Certification Coordinator to manage certification programs for professional societies. You will serve as the primary point of contact for candidate communications, process applications, renewals, and certifications while maintaining accurate records and ensuring data integrity.

The role requires strong organization, communication, and teamwork skills, with duties spanning document handling, website updates, and cross-functional coordination.

Qualifications

• Associates or Bachelor's degree in education, HRD, business, communications, nonprofit management or related field.
• Minimum two years of preferred experience in coordinating learning/certification/professional development programs.
• Experience coordinating documents and exam candidate communications; maintaining statistical records.
• Experience in an association or not-for-profit environment; budgeting experience welcome.

Responsibilities

• Serve as primary contact for member and customer communication for daily emails and calls regarding certification and credentialing.
• Oversee weekly uploads of new exam applications and recertification renewals; review eligibility and file documentation.
• Print and mail certificates to newly certified or recertified certificants; maintain confidentiality of exams and data.
• Support website maintenance and ensure information is current; manage data and statistics on participation; coordinate communications with Certification Chairs and Committees.

Skills

Communication

Time management

Interpersonal skills

Multitasking

Remote work capable

Travel readiness

Education

Associate's or Bachelor's degree in Education/HRD/Business/Communications/Nonprofit management

Tools

MS Office

CRM/Database

LMS

Zoom/Skye

Job description

Parthenon Management Group is seeking a Certification Coordinator to manage certification programs for professional societies. You will serve as the primary point of contact for candidate communications, process applications, renewals, and certifications while maintaining accurate records and ensuring data integrity.

The role requires strong organization, communication, and teamwork skills, with duties spanning document handling, website updates, and cross-functional coordination.