Remote Certification Coordinator — Flexible Schedule & Growth

Parthenon-Management-Group; Brentwood (TN); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

Disability insurance

401(k)

Paid time off and holidays

6 weeks parental leave

Volunteer day

Job summary

Parthenon Management Group in Brentwood, TN is seeking a Certification Coordinator to support certification programs for professional societies. The role serves as the primary contact for member and customer communications, processes applications and renewals, and maintains documentation and data.

You will work with the Senior Certification Manager to implement program growth strategies, coordinate with vendor software, assist with exams and handbooks, and help maintain confidentiality and

Qualifications

• Associates or Bachelor's degree in education, HR development, business, communications, nonprofit management or related field.
• Minimum two years of experience coordinating learning/certification/professional development programs.
• Coordinating detailed documents and exam candidate communications.
• Developing and maintaining statistical records.
• Working in an association or not-for-profit environment.
• Monitoring program budgets.

Responsibilities

• Serve as primary contact for member and customer communication regarding certification.
• Process weekly uploads of new exam applications and recertification renewals and verify eligibility.
• Oversee renewal timelines, data management, and communications for applicants.
• Print and mail certificates to newly certified or recertified certificants.
• Maintain certification inbox and respond to inquiries; assist with general questions.
• Understand and utilize test vendor software; assist with website maintenance.
• Maintain confidentiality and integrity of exams, scores, data, policies, and records.
• Support certification communications and timelines; implement growth strategies.

Skills

Analytical thinking

Communication skills

Time management

MS Office Suite / LMS

Remote work capability

Interpersonal skills

Travel availability

Physical endurance

Education

Associate or Bachelor's degree in education, HR development, business, communications, nonprofit management

Job description

Parthenon Management Group in Brentwood, TN is seeking a Certification Coordinator to support certification programs for professional societies. The role serves as the primary contact for member and customer communications, processes applications and renewals, and maintains documentation and data.

You will work with the Senior Certification Manager to implement program growth strategies, coordinate with vendor software, assist with exams and handbooks, and help maintain confidentiality and