Remote Central Station Operator

Vector-Security-b844201; Warrendale (Allegheny County); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

401(k) retirement savings after 60"60"

Paid Time Off

Life and AD&D insurance

EAP

Descripción de la vacante

Vector Security is seeking a Central Station Operator in Warrendale, PA. This on-site role focuses on responding to alarm events, documenting actions, and coordinating with emergency services.

You will provide reliable customer service while handling life safety and property signals according to company procedures. The position requires a high school diploma, strong communication, and math skills, with opportunities for growth within a supportive team environment.

Formación

• Knowledge – High School Diploma or Equivalent.
• Entry level position, no experience required, customer service experience preferred.
• Ability to read and interpret documents, procedures, and safety rules.

Responsabilidades

• Receive alarm calls involving life safety, property, and environment; respond to inquiries and document actions.
• Document actions in operating software and coordinate with public safety agencies when needed.
• Complete outbound calls to account contacts and carry out shift duties as assigned by CS Supervisor.

Conocimientos

Customer Service

Communication

Mathematics

Reasoning

Typing

Organization

Remote Work

Educación

High School Diploma / Equivalent

Descripción del empleo

Vector Security is seeking a Central Station Operator in Warrendale, PA. This on-site role focuses on responding to alarm events, documenting actions, and coordinating with emergency services.

You will provide reliable customer service while handling life safety and property signals according to company procedures. The position requires a high school diploma, strong communication, and math skills, with opportunities for growth within a supportive team environment.