Lead Systems Technician - Security & Access Control

Vector Security; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle provided

Medical, dental and vision coverage

401k retirement savings plan

Paid time off

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Vector Security is seeking a Lead Systems Technician in Philadelphia, PA, to service and install integrated security systems including burglar, fire alarms, access control, and video. The role requires strong technical aptitude and excellent customer service, with a focus on quality installations and reliable system operation.

You will lead field technicians, diagnose complex issues, program and commission systems, and collaborate with customers to ensure ongoing satisfaction and system uptime.

Qualifications

• High School Diploma or equivalent required; technical aptitude valued.
• ESA Alarm Technician Level 2 (or equivalent) preferred; NICET Level 2 preferred for fire/video.
• Strong communication skills and ability to design/understand integrated security systems.

Responsibilities

• Completes servicing and/or installations of integrated security systems (burglar, fire, access, video).
• Performs programming and commissioning for security, fire, access control and video systems.
• Assists with new technician training and knowledge transfer.
• Ensures high-quality customer service and effective stakeholder communication.

Skills

Communication

Technical aptitude

Design of integrated systems

Education

High School Diploma or equivalent

ESA Certified Alarm Technician Level 2 or equivalent

NICET Fire or Video Level 2 - preferred

Tools

Valid Driver’s License

Job description

Vector Security is seeking a Lead Systems Technician in Philadelphia, PA, to service and install integrated security systems including burglar, fire alarms, access control, and video. The role requires strong technical aptitude and excellent customer service, with a focus on quality installations and reliable system operation.

You will lead field technicians, diagnose complex issues, program and commission systems, and collaborate with customers to ensure ongoing satisfaction and system uptime.