Remote Casualty Claims Specialist

Auto-Owners Insurance; Montgomery (AL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Paid time off

Mentoring program

Training program

Job summary

Auto-Owners Insurance in Montgomery, AL seeks an experienced Casualty Claims professional to investigate, analyze, and settle casualty claims. After training, you may have flexible work-from-home options defined by leadership.

Responsibilities include collecting statements, evaluating coverage, negotiating settlements, and maintaining thorough documentation. Travel may be required to support onsite investigations and meetings.

Qualifications

• Bachelor’s degree or equivalent combination of education and related experience.
• At least 1 year of related insurance or claims experience.
• Basic understanding of casualty policy language.
• Strong verbal and written communication.
• Ability to gather and interpret information for effective claims resolution.
• Demonstrated ability to manage time and tasks efficiently.
• Interpersonal skills to deal with diverse customers and situations.

Responsibilities

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
• Analyze and interpret policy coverage and determine liability and damages.
• Negotiate claims settlements in accordance with company procedures and within authority limits.
• Communicate claim status to insureds and agents and other stakeholders.
• Maintain accurate documentation in company systems and adhere to regulatory standards.
• Participate in training and education programs to enhance claim-handling skills.
• Travel as needed for onsite investigations or meetings.
• Maintain punctual attendance according to work schedule at a Company-approved location.

Skills

Bachelor’s degree or equivalent

Claims experience

Policy language understanding

Verbal communication

Written communication

Information gathering

Time management

Interpersonal skills

Education

Bachelor’s degree

Tools

Claims systems

Job description

Auto-Owners Insurance in Montgomery, AL seeks an experienced Casualty Claims professional to investigate, analyze, and settle casualty claims. After training, you may have flexible work-from-home options defined by leadership.

Responsibilities include collecting statements, evaluating coverage, negotiating settlements, and maintaining thorough documentation. Travel may be required to support onsite investigations and meetings.