Remote Casualty Claims Specialist

Auto-Owners Insurance; Fargo (ND); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Matched 401(k)

Pension plan

Paid time off

Bonus programs

Job summary

Auto-Owners Insurance in Fargo, ND, is seeking an experienced Casualty Claims professional to investigate, interpret policy language, and negotiate settlements. You will collect statements, assess liability, and maintain thorough documentation while staying within authority limits.

The role requires strong communication, time management, and interpersonal skills. Initial training is in-person with merit-based work-from-home flexibility after onboarding.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• At least 1 year of related insurance or claims experience.
• Basic understanding of casualty policy language.
• Strong verbal and written communication.
• Ability to gather and interpret information for effective claims resolution.
• Demonstrated ability to manage time and tasks efficiently.
• Interpersonal skills to deal with diverse customers and situations.

Responsibilities

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
• Analyze and interpret policy coverage and determine liability and damages.
• Negotiate claims settlements in accordance with company procedures and within authority limits.
• Communicate claim status to all relevant stakeholders, including insureds and agents.
• Maintain accurate documentation in company systems and adhere to regulatory and internal standards.
• Participate in training and education programs to enhance claim-handling skills.
• Travel as needed for onsite investigations or meetings.
• Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.

Skills

Casualty claims

Claims investigation

Policy interpretation

Communication

Time management

Interpersonal skills

Education

Bachelor's degree or equivalent

Job description

Auto-Owners Insurance in Fargo, ND, is seeking an experienced Casualty Claims professional to investigate, interpret policy language, and negotiate settlements. You will collect statements, assess liability, and maintain thorough documentation while staying within authority limits.

The role requires strong communication, time management, and interpersonal skills. Initial training is in-person with merit-based work-from-home flexibility after onboarding.