Remote Case Manager—Student Support & Wellness

Loyola University Maryland; Maryland; Hybrid; USD 53,000 - 66,000; Full time

Job summary

Loyola University Maryland is seeking a Case Manager to support students through personal and educational challenges, providing outreach to faculty and staff as needed. The role requires experience in higher-education advising, crisis response, and collaboration across campus services.

The position emphasizes coordination with Care Team, Counseling Center, and Student Health Services, with a focus on timely referrals and outcome tracking.

Qualifications

• Master's degree required in a relevant field.
• Experience in advising or counseling within higher education preferred.
• Strong crisis-management and interpersonal skills.

Responsibilities

• Serve as primary resource for preventing and resolving student distress and crises.
• Coordinate with CARE Team, Counseling Center, Health Services and Deans.
• Maintain detailed case notes and data in Maxient; track referrals.
• Develop programs to promote student wellness and outreach to campus departments.

Skills

Advising techniques

Counseling skills

Crisis management

Interpersonal skills

Communication skills

Collaboration

Boundaries with students

Education

Master's degree

Tools

Maxient

Ellucian/Colleague

Microsoft Office

Job description

Loyola University Maryland is seeking a Case Manager to support students through personal and educational challenges, providing outreach to faculty and staff as needed. The role requires experience in higher-education advising, crisis response, and collaboration across campus services.

The position emphasizes coordination with Care Team, Counseling Center, and Student Health Services, with a focus on timely referrals and outcome tracking.