Remote Case Manager – Patient Access & Reimbursement

Inizio Group; United States; On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Career growth opportunities

Job summary

Inizio Engage is hiring a Case Manager to support patient access and reimbursement services for a biotechnology product launch. You will act as a liaison among patients, providers, payers, and HUB teams, handling case progression and education on insurance coverage when needed.

The role emphasizes maintaining HIPAA compliance, managing high case volumes, and collaborating with internal and external partners to initiate therapy effectively.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Experience in patient access, HUB services, or reimbursement support preferred.
• Strong communication and interpersonal skills with a patient-focused approach.

Responsibilities

• Manage assigned patient cases from referral through therapy initiation, ensuring timely, accurate case progression.
• Conduct benefits investigations electronically or by calling the insurance company.
• Manage prior authorization and appeals process, including obtaining plan criteria and tracking requests.
• Identify and facilitate patient enrollment in financial assistance programs.
• Support communications with patients, providers, payers, and specialty pharmacies as needed.
• Document all case activity within HUB systems in compliance with SOPs and regulatory requirements.

Skills

Case management

Benefits investigation

Prior authorization

Patient assistance

Education

Bachelor’s Degree

Tools

CRM systems

Microsoft Office

Job description

Inizio Engage is hiring a Case Manager to support patient access and reimbursement services for a biotechnology product launch. You will act as a liaison among patients, providers, payers, and HUB teams, handling case progression and education on insurance coverage when needed.

The role emphasizes maintaining HIPAA compliance, managing high case volumes, and collaborating with internal and external partners to initiate therapy effectively.