Remote Case Manager Lead - Personal Injury Team

Briefcase Legal Support, LLC; United States; Remote; USD 27,000 - 31,000; Full time

Benefits offered by this job

Monthly compensation

Quarterly bonuses

Paid time off

Paid holidays

Career development

Results-oriented culture

Job summary

briefCASE Legal Support is seeking an experienced Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a Texas-based personal injury firm. You will oversee case workflows, mentor staff, and ensure quality and efficiency across pre-litigation and litigation tasks.

You will manage priorities, maintain confidentiality, and collaborate with U.S.-based attorneys to deliver client-centered service. Remote work with overlapping hours and full-time engagement are offered.

Qualifications

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

Responsibilities

• Lead, mentor, and support Legal Assistants through training, coaching, and performance feedback.
• Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy and compliance.
• Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure milestone progress.
• Track KPIs, evaluate team performance, address performance concerns, and promote accountability.
• Coordinate with attorneys and team members to address case needs and maintain high client service standards.
• Identify workflow improvements, promote consistent procedures, and assist with resource planning.

Skills

Leadership

Team management

Communication

Organization

Problem solving

Confidentiality

Case management software

Microsoft Office

Filevine

KPIs

Coaching

Tools

Filevine

Microsoft Office

Job description

briefCASE Legal Support is seeking an experienced Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a Texas-based personal injury firm. You will oversee case workflows, mentor staff, and ensure quality and efficiency across pre-litigation and litigation tasks.

You will manage priorities, maintain confidentiality, and collaborate with U.S.-based attorneys to deliver client-centered service. Remote work with overlapping hours and full-time engagement are offered.