Remote Case Management Supervisor (RN, CCM Eligible)

TRISTAR MANAGED CARE INC

South Carolina

Hybrid

USD 110,000 - 118,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Paid Holidays

Paid Time Off

Referral bonus

Job summary

TRISTAR MANAGED CARE INC is seeking an experienced Supervisor – RN to lead a clinical team in a remote capacity. The role requires an unrestricted RN license and a Master’s level in Health, Psychology, or Social Services, with at least three years of clinical practice experience.

Responsibilities include coaching, performance reviews, QA, staff training, and ensuring compliance with case management laws and TRISTAR policies.

Qualifications

RN with unrestricted state licensure and Master’s level in Health, Psychology, or Social Services.
Minimum 3 years of clinical practice experience.
CCM (CRC, CDMS, or CRRN) certification or willingness to pursue.
Workers’ Compensation case management and supervisor experience preferred.

Responsibilities

Represent the company professionally to internal and external customers and clients.
Ensure team performance standards through ongoing training, coaching, quality assurance, and regular performance evaluations.
Provide clinical, technical, and operational support and direction, including organization and department procedures.
Monitor staff assignments and adjust based on staffing levels; provide coaching to improve staff productivity.
Assist in training new staff and ongoing training to ensure staff competency.
Review quality audits and promptly share audit results with associates, delivering education and training to improve performance.
Collaborate with the Manager and TMC leadership to develop and implement performance measures; monitor associates on performance improvement plans.
Complete annual reviews for direct reports with Manager input.
Foster an environment that promotes teamwork, cooperation, respect, and diversity.
Ensure staff compliance with Case Management laws and regulatory requirements; maintain alignment with TRISTAR’s policies.
Maintain open communication among department staff and with management; participate in management, Quality Management Committee, client stewardship, and implementation meetings as necessary.
Handle miscellaneous duties and special projects; stay current on workers’ compensation laws and rules to ensure proper recommendations; participate in ongoing continuing education as needed.