Remote Case Management Assistant

Community Health Network (Indianapolis); Indianapolis (IN); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Scholarships

Tuition reimbursement

Career growth

Job summary

Community Health Network is seeking a Case Management Extender to support discharge planning and patient transitions. You will assist RN and SW Case Managers with administrative tasks, arrange transfers, and help locate appropriate facilities, ensuring smooth care transitions.

Ideal candidates have 3+ years using medical software, strong organization, and excellent communication. This role offers mostly remote work with required in-person duties within Indianapolis; prior healthcare experience

Qualifications

• High School diploma or GED required.
• Minimum 3 years of experience with medical software.
• Working knowledge of medical systems or training within 3 months of hire.
• Strong organizational and communication skills.

Responsibilities

• Provide non-licensed clerical and administrative support to RN and SW Case Managers to facilitate discharge plans and related activities.
• Call or fax information for patient care transitions (e.g., SNF, Home Health, Assisted Living, outpatient centers).
• Assist with locating facilities for patient placement and arranging transfers to alternate care facilities.
• Assist with regulatory requirements and scheduling post-discharge physician appointments.
• Provide general administrative support and documentation maintenance.

Skills

Project management

Customer service

Collaboration

Pressure handling

Attention to detail

Organizational skills

Communication (oral & written)

Database maintenance

Process improvement

Time management

Confidentiality

Self-motivation

Travel between locations

Microsoft Office Suite

Epic

Education

High School Diploma or GED

3 years experience with medical applications

Medical terminology knowledge/training

Tools

Epic

Microsoft Office Suite

Job description

Community Health Network is seeking a Case Management Extender to support discharge planning and patient transitions. You will assist RN and SW Case Managers with administrative tasks, arrange transfers, and help locate appropriate facilities, ensuring smooth care transitions.

Ideal candidates have 3+ years using medical software, strong organization, and excellent communication. This role offers mostly remote work with required in-person duties within Indianapolis; prior healthcare experience