Case Management Extender

Community Health Network; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Community Health Network is seeking a Case Management Extender to support RN and social work Case Managers with discharge planning and patient transitions.

You will call or fax information, help locate placement facilities, arrange transfers, and provide general administrative support. Strong MS Office skills and medical terminology knowledge are required.

Qualifications

• High school diploma or GED required; associates degree preferred.
• Three years of experience with medical/business software (Epic) and MS Office.
• Must understand medical terminology or complete department training within three months.

Responsibilities

• Provide clerical and administrative support to RN and SW Case Managers.
• Assist with discharge planning and patient care transitions.
• Arrange transport and referrals to appropriate facilities.
• Schedule post-discharge physician appointments and maintain databases.

Skills

Project management

Customer service

Relationship building

Under pressure

Detail oriented

Time management

MS Office

Data handling

Education

High School Diploma or GED

Associates' degree

Tools

Epic

MS Word

MS Excel

Email/CRM

Job description

Join our community

Community Health Network has an excellent opportunity available within our Case Management Team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

The Case Management Extender provides non-licensed, clerical and administrative support to the RN and SW Case Managers to facilitate and execute discharge plans and other related case management activities as needed. Duties include but are not limited to, calling or faxing information for patient care transitions, including SNF, Home Healthcare, Assisted Living, Outpatient Treatment Centers, etc.; assist with locating appropriate facilities for placement of patients moving to another level of care; facilitation of the transfer to alternate care facilities including arranging transport, facilitating referrals for home care services, and providing general administrative support; assist licensed CMs with regulatory requirements; scheduling post-D/C Physician appointments

Your exceptional skills

• Ability to manage projects and assignments from start to completion
• Ability to use customer service skills to provide an exceptional experience
• Ability to collaborate and build effective relationships
• Ability to work under pressure
• Ability to be detail oriented
• Ability to be organized
• Ability to communicate complex/technical information effectively both orally and in writing
• Ability to effectively maintain databases Ability to improve processes
• Ability to independently manage time and priorities
• Ability to maintain confidentiality
• Ability to self-motivate
• Ability to travel between locations
• Ability to utilize Microsoft Office Suite

Your exceptional qualifications

• High School Diploma or GED (Required)
• Associates' degree (Preferred)
• Three years of experience with medical/business computer applications, e.g., Epic and proficiency in word processing, spreadsheet preparation and electronic mail. (Required)
• Must have working knowledge of medical systems and medical terminology, or must complete department approved training within three months of hire. (Required)

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation and receive recognition for your achievements.