Remote Carrier Operations Coordinator

Ryder System, Inc.; Jackson (MS); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) Savings Plan with company match

Discounted employee stock purchase

Employee discounts on tools, cars, etc

Paid holidays and PTO in first year

Up to 12 weeks maternity leave

Job summary

Ryder System, Inc. seeks an Network Carrier Coordinator for our Supply Chain Solutions business.

You will manage 4th party relationships with network carriers to ensure SOP compliance, delivery performance, timely billing, and high customer satisfaction. The role offers a remote work arrangement for our operations in the U.S., with a Monday–Friday schedule and a pay rate of $18.00–$20.00 per hour, depending on experience.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team

Job description

Ryder System, Inc. seeks an Network Carrier Coordinator for our Supply Chain Solutions business.

You will manage 4th party relationships with network carriers to ensure SOP compliance, delivery performance, timely billing, and high customer satisfaction. The role offers a remote work arrangement for our operations in the U.S., with a Monday–Friday schedule and a pay rate of $18.00–$20.00 per hour, depending on experience.