Remote Carrier Onboarding Project Lead

Trimble Inc.; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Trimble Inc., via Transporeon, seeks a Customer Success & Implementation Specialist to guide customers through system deployments and optimize supply chain workflows within a global network.

You will train users, coordinate projects, and build lasting relationships with carrier partners while operating in a flexible, remote-friendly Poland-based role. The position emphasizes multilingual communication and proactive problem-solving.

Qualifications

• Fluency in English and Romanian.
• Proven background within customer service or customer care environments.
• Excellent communication skills paired with fast technical comprehension.
• Strong organizational abilities, proactivity, and high personal reliability.
• Proficient with digital tools, including MS Office or Google Suite.

Responsibilities

• Coordinate end-to-end system implementations and project milestones within agreed target timelines.
• Consult carrier partners on optimal logistics processes and deliver tailored Transporeon network solutions.
• Provide interactive training and continuous specialized support for key software users.
• Establish, nurture, and maintain long-term, high-trust customer relationships across the network.
• Become a recognized subject matter expert within the fast-evolving transportation and logistics sector.

Skills

English fluency

Romanian fluency

Customer service background

Communication skills

Organizational skills

Digital tools (MS Office/Google Suite)

Job description

Trimble Inc., via Transporeon, seeks a Customer Success & Implementation Specialist to guide customers through system deployments and optimize supply chain workflows within a global network.

You will train users, coordinate projects, and build lasting relationships with carrier partners while operating in a flexible, remote-friendly Poland-based role. The position emphasizes multilingual communication and proactive problem-solving.