Remote Care Navigator | RPM & Health Coaching

Remote; San Francisco (CA); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health, dental & vision coverage

HSA contribution

Generous PTO & holidays

Paid sick time

Weekly team meetings

Job summary

Vivo Care is seeking a Care Navigator to build trust-based relationships with adult and geriatric patients, guiding positive health behavior changes. You will triage vital signs, coordinate with care teams, and deliver wellness calls to set patient-centered goals and action plans that improve health outcomes.

You will monitor vital signs through a remote platform, conduct synchronous and asynchronous communications, and help patients navigate care pathways while ensuring reimbursement

Qualifications

• Unrestricted RN/LPN/LVN license in a compact state.
• Ability to work MST zone between 8:00a - 5:00pm.
• Spanish speaking a plus.
• 1-3 years of clinical experience or disease management.
• Experience with Medicare patients.
• Experience performing virtual visits and telephonic care management.

Responsibilities

• Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness.
• Meet team goals and standards outlined metrics.
• Significantly impact longitudinal patient engagement in RPM programs.
• Provide preventive health and disease management education and coaching.
• Perform monthly wellness calls with assigned patients.
• Lead collaborative wellness calls with patients to define health goals.
• Manage patient messaging and alerts.
• Direct patients to treating physician for routine questions.
• Meet patient engagement program goals.
• Follow escalation pathways for urgent care needs.

Skills

Motivational interviewing

Care coordination

Behavioral health

Remote patient monitoring

Team player

Education

Unrestricted RN/LPN/LVN license in a compact state

Tools

Remote care platform

HIPAA-compliant telehealth tools

Job description

Vivo Care is seeking a Care Navigator to build trust-based relationships with adult and geriatric patients, guiding positive health behavior changes. You will triage vital signs, coordinate with care teams, and deliver wellness calls to set patient-centered goals and action plans that improve health outcomes.

You will monitor vital signs through a remote platform, conduct synchronous and asynchronous communications, and help patients navigate care pathways while ensuring reimbursement