Remote Care Navigator - Medicaid & SDOH | Growth Path

Mom’s Meals; New York (NY); Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Weekly paychecks

PTO & 401k

Full benefits package

Referral bonuses starting Day 1

Job summary

Mom's Meals is seeking a Care Navigator to screen for health-related social needs and coordinate referrals for Medicaid members and other eligible populations. The role is remote within the United States, with required CST or EST hours, and involves telephonic navigation and HIPAA-compliant documentation.

The position offers weekly pay, PTO, a 401(k), and a full benefits package, reporting to the Care Navigation Program Manager.

Qualifications

• Minimum of two years' experience in a healthcare, social service, or behavioral health setting.
• Ability to engage individuals with empathy and professionalism.
• Ability to maintain accurate documentation in compliance with regulations.
• Prior client contact either in-person or by phone.

Responsibilities

• Conduct health-related social needs screenings per program requirements.
• Complete eligibility assessments and supporting documentation for services.
• Initiate, monitor, and close referrals within referral platforms.
• Document and record service activities and time spent for billing and reporting.
• Perform closed-loop referral follow-up and identify barriers.
• Coordinate with providers and community partners to support continuity of care.

Skills

Care navigation

HIPAA compliance

Documentation

Empathy

Tools

Excel

Job description

Mom's Meals is seeking a Care Navigator to screen for health-related social needs and coordinate referrals for Medicaid members and other eligible populations. The role is remote within the United States, with required CST or EST hours, and involves telephonic navigation and HIPAA-compliant documentation.

The position offers weekly pay, PTO, a 401(k), and a full benefits package, reporting to the Care Navigation Program Manager.