Care Navigator: Community & Field Outreach (Remote)

Bazeta; New York (NY); Hybride; USD 34 000 - 36 000; Plein temps

Résumé du poste

Mom’s Meals is seeking a Care Navigator in New York for a hybrid role that spans field, community-based, and telephonic navigation to support Medicaid members and related programs. You will help individuals identify social needs and connect them with services, while maintaining person-centered, trauma-informed care and HIPAA-compliant documentation.

The ideal candidate has 2+ years in healthcare or social services, excellent communication, and a passion for health equity.

Qualifications

• Minimum of 2 years in healthcare, social services, or a related field.
• Experience engaging diverse communities with empathy and cultural humility.
• Strong verbal and written communication skills.
• Ability to document activities accurately and timely.

Responsabilités

• Conduct standardized health-related social needs screenings in community, partner organizations, virtual, and telephonic settings.
• Complete eligibility assessments and supporting documentation for social care services and enhanced navigation programs.
• Provide on-site screening and navigation support at community events, health fairs, enrollment events, and outreach activities.
• Build and maintain relationships with community-based organizations, healthcare providers, and local partners.
• Serve as an embedded Care Navigator within designated partner organizations, with on-site screening and referral coordination.
• Initiate, monitor, and close referrals within designated referral management platforms.
• Accurately document service activities, encounters, outcomes, and time spent per program requirements.
• Escalate complex cases, urgent social needs, or barriers to supervisory or clinical staff as appropriate.

Connaissances

Healthcare experience

Community outreach

Cultural humility

Communication

Documentation

Travel readiness

Independent worker

Telephonic support

Description du poste

Mom’s Meals is seeking a Care Navigator in New York for a hybrid role that spans field, community-based, and telephonic navigation to support Medicaid members and related programs. You will help individuals identify social needs and connect them with services, while maintaining person-centered, trauma-informed care and HIPAA-compliant documentation.

The ideal candidate has 2+ years in healthcare or social services, excellent communication, and a passion for health equity.