Remote Care Management Operations Leader (RN)

Sagility India Private Ltd; El Paso (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Sagility is seeking an experienced Operations Manager, Clinical Operations, to lead multiple teams within the Care Management program. You will drive performance, quality, compliance, and client satisfaction while shaping workforce planning and continuous improvement initiatives.

The role requires an RN license and 7+ years in healthcare operations with 3+ years of people leadership, plus strong analytical, communication, and cross-functional collaboration skills.

Qualifications

• Active unrestricted U.S. Registered Nurse (RN) license.
• Minimum 7 years in healthcare operations.
• At least 3 years of people leadership experience.
• Experience leading multi-team operations.

Responsibilities

• Lead multiple managers and frontline teams to achieve productivity, quality, and service goals.
• Oversee workforce planning, capacity management, and operational readiness.
• Partner with client governance, HR, and analytics teams to drive outcomes.
• Present performance updates and strategic recommendations to senior leadership.
• Drive continuous improvement and risk mitigation across programs.

Skills

Leadership

Stakeholder management

Strategic planning

Analytical skills

Cross-functional collaboration

Education

Active US RN License

Job description

Sagility is seeking an experienced Operations Manager, Clinical Operations, to lead multiple teams within the Care Management program. You will drive performance, quality, compliance, and client satisfaction while shaping workforce planning and continuous improvement initiatives.

The role requires an RN license and 7+ years in healthcare operations with 3+ years of people leadership, plus strong analytical, communication, and cross-functional collaboration skills.