Remote Care Management Navigator

Humana, Inc.; United States; Remote; USD 39.000 - 49.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental & Vision

401(k) plan

Paid time off

Short-term & long-term disability

Zusammenfassung

Humana, Inc. is seeking a Care Management Support Assistant to provide non-clinical support and administrative coordination for care management initiatives from a remote Florida work location.

The role involves reviewing referrals, verifying benefits, coordinating with providers, and maintaining accurate documentation while upholding HIPAA and privacy standards. 40 hours weekly, with potential weekend rotation and Florida background screening requirements.

Qualifikationen

• 1-3 years of Home Health or Infusion Pharmacy experience required.
• Knowledge of Medicare/Medicaid & commercial insurance required.
• Experienced with medical authorizations and billing preferred.
• Excellent customer service and communication skills expected.

Aufgaben

• Assist with administration of care management and non-clinical support.
• Review referrals and ensure all necessary documentation is included.
• Coordinate care deliveries with providers and patients.
• Maintain HIPAA compliance and protect patient information.

Kenntnisse

Home health experience

Medicare/Medicaid knowledge

Customer service

Tools

Microsoft Office (Word, Outlook, Excel)

Jobbeschreibung

Humana, Inc. is seeking a Care Management Support Assistant to provide non-clinical support and administrative coordination for care management initiatives from a remote Florida work location.

The role involves reviewing referrals, verifying benefits, coordinating with providers, and maintaining accurate documentation while upholding HIPAA and privacy standards. 40 hours weekly, with potential weekend rotation and Florida background screening requirements.