Remote Care Management Assistant

Remote Jobs; Charleston (SC); Remote; USD 43,000 - 56,000; Full time

Job summary

CenterWell Senior Primary Care seeks a Care Management Assistant to coordinate administrative, operational, and patient support activities for care management programs. You will work with members, providers, caregivers, and care teams to facilitate care plans and document care summaries, informing next steps and improving outcomes.

This remote role requires attention to HIPAA, strong EMR data entry, and the ability to work EST or CST.

Qualifications

• High School Diploma or GED.
• Experience providing in-center or virtual support interacting with patients.
• Experience in patient support, care coordination, or a related healthcare setting.
• Experience with data entry and maintaining information within an EMR system.
• Can work EST or CST.

Responsibilities

• Coordinate administrative, operational, and customer support activities for care management programs.
• Collaborate with members, providers, caregivers, and care teams to support wellbeing and improve patient outcomes.
• Use discretion and judgment to prioritize requests and adapt procedures.
• Apply care management processes and healthcare operations experience to perform the role.

Skills

Patient support

Care coordination

EMR data entry

Timezone flexibility

Education

High School Diploma or GED

Job description

CenterWell Senior Primary Care seeks a Care Management Assistant to coordinate administrative, operational, and patient support activities for care management programs. You will work with members, providers, caregivers, and care teams to facilitate care plans and document care summaries, informing next steps and improving outcomes.

This remote role requires attention to HIPAA, strong EMR data entry, and the ability to work EST or CST.