Remote Care Coordinator Aged Care Admin

Hunt St Pty Ltd; United States; A distancia; USD 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Independent contractor engagement

Flexible schedule

Training provided

Descripción de la vacante

Hunt St Pty Ltd in the Philippines connects Australian firms with remote professionals. This Service Delivery / Care Coordinator role is remote and engaged as an Independent Contractor, with Australian business hours (about 9 AM–5 PM AU time, Mon–Fri).

You will coordinate home care services, schedule carers, and act as the primary client contact. Training is provided and you will handle rostering, invoicing support, records, and compliance tasks.

Formación

• Previous experience in care coordination, service delivery, scheduling, or administrative support within aged care, disability, or community services.
• Strong computer skills and willingness to learn, with training provided.
• Strong organizational and time management skills with ability to manage multiple priorities.
• Excellent communication and interpersonal skills with a client-focused approach.
• Proficiency in scheduling software, CRM systems, and Microsoft Office tools.
• High attention to detail, accuracy, and documentation management.
• Ability to work independently while collaborating with a wider support team.
• Knowledge of care compliance standards and client confidentiality requirements.
• Empathetic and professional attitude when working with clients and caregivers.
• Problem-solving mindset with a proactive approach to challenges.
• Genuine passion for improving lives through quality service delivery.

Responsabilidades

• Coordinate the scheduling and delivery of home care services in line with client care plans.
• Serve as the primary point of contact for clients, families, and support workers.
• Match clients with suitable caregivers and update schedules as needed.
• Manage service delivery coordination and rostering for efficient operations.
• Perform data entry and data compliance checks for accurate client records.
• Support content updates and marketing tasks as directed.
• Follow up on client feedback and resolve service-related concerns.
• Maintain up-to-date client records, care plans, and documentation.
• Collaborate with the care team to ensure compliance with standards and safety protocols.
• Provide updates on invoices and accounts receivable as required.
• Assist onboarding of new caregivers and staff.
• Support internal reporting, documentation, and compliance for service improvement.
• Identify opportunities to improve operational efficiency and client satisfaction.
• Perform other duties as directed by supervisor or director.

Conocimientos

Care coordination

Scheduling

CRM systems

MS Office

Communication

Attention to detail

Independent worker

AU client liaison

Herramientas

Scheduling software

CRM systems

Microsoft Office

Descripción del empleo

Hunt St Pty Ltd in the Philippines connects Australian firms with remote professionals. This Service Delivery / Care Coordinator role is remote and engaged as an Independent Contractor, with Australian business hours (about 9 AM–5 PM AU time, Mon–Fri).

You will coordinate home care services, schedule carers, and act as the primary client contact. Training is provided and you will handle rostering, invoicing support, records, and compliance tasks.