Remote Care Coordination Specialist | EHR & HIPAA Focus

Visa Hunt; United States; Hybrid; USD 42,000 - 52,000; Full time

Job summary

Visa Hunt is seeking a Care Coordination Representative to support CCS and HIM tasks such as e-Filing, order and referral management, insurance verifications, prior authorizations, and completing patient forms. The role reports to the Operations Supervisor and may be onsite, hybrid, or remote, allowing you to work from your home office.

You will process tasks with accuracy, evaluate documents, file into charts, navigate EHRs, handle high volumes, and maintain HIPAA compliance while providing

Qualifications

• Experience with health information management concepts, EHRs and/or medical terminology is a plus.
• Proficient in managing a high-volume, fast-paced environment with accuracy.
• Intermediate computer skills and ability to adapt to company-specific software.

Responsibilities

• Process assigned tasks with a focus on accuracy, efficiency, and compliance with client protocols
• Evaluate medical documents and file them electronically into patient charts
• Navigate client electronic health records (EHR) software and internal systems with ease
• Ability to handle high volumes of work with high quality and accuracy
• Utilize strong data entry and typing skills with ability to move quickly on a keyboard
• Crosstrain in multiple EHRs to provide additional team coverage when needed
• Understand and utilize assigned clients’ protocols and Service Level Agreement
• Track your completed work to log time and transaction counts on an hourly basis or as directed by management
• Know the PGLs (Planning Guidelines) or Target Transactions per Hour for the client accounts you are working on
• Complete all work as assigned by management
• Report to management any reasons for a variance to standard, including all issues preventing or delaying planned job completion, and report any actions taken to resolve
• Study and continually reference internal documentation and protocols
• Exercise confidentiality concerning the affairs of the business and follow HIPAA guidelines and procedures; report all HIPAA violations, maintain good HIPAA practices
• Expected to provide exemplary customer service to all, including external customers, vendors, visitors, coworkers, and management, with clear and effective communication, professionalism, and courtesy while representing the company
• Attend any meetings or training as required
• Understand and comply with company/client agreed compliance standards
• Understands that this role requires specific responsibilities for protecting sensitive data
• Perform other duties, as assigned, to ensure effective operation of the department and the Company

Skills

Attention to detail

Data entry

Time management

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

EHR systems (e.g., Epic/Meditech)

Job description

Visa Hunt is seeking a Care Coordination Representative to support CCS and HIM tasks such as e-Filing, order and referral management, insurance verifications, prior authorizations, and completing patient forms. The role reports to the Operations Supervisor and may be onsite, hybrid, or remote, allowing you to work from your home office.

You will process tasks with accuracy, evaluate documents, file into charts, navigate EHRs, handle high volumes, and maintain HIPAA compliance while providing