Remote Care Coach - Bilingual EN/KR - CCM/RPM

1bios, Inc.; United States; Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Fully remote work

Paid training

Professional advancement

Job summary

1bios, Inc. is seeking Certified Medical Assistants, LPNs or LVNs to join our fully remote Care Professionals team. Work from home delivering RPM/CCM services, with physician supervision and no in-person visits required.

You will manage patient panels, conduct health assessments, and coordinate care, spending most of your day on calls and digital communications. 1099 contract with flexible scheduling is offered.

Qualifications

• Bilingual in English and Korean required.
• Must legally reside in the United States.
• CMA/LPN/LVN credentials required.
• Highly skilled with computers and remote technology.
• Excellent verbal and written communication skills.
• RPM/CCM experience preferred but not required.

Responsibilities

• Manage a panel of patients remotely via phone and electronic communication.
• Perform structured health assessments and follow patient care plans; record interactions electronically.
• Create electronic alert escalations and notify physicians or nurses per pre-established clinical rules.

Skills

Bilingual English/Korean

Communication skills

Remote work

Education

Certified Medical Assistant / LPN / LVN credentials

Job description

Job Type: Full-time, Contract (1099)

Pay: From $23-24 per hour

• $500 bonus after 90 days employment

Work Location: Remote (Must reside in the United States)

We are seeking qualified Certified Medical Assistants (or LPNs/LVNs) to join our growing virtual care team at 1bios as Care Professionals. In this fully remote role, you will work directly with patients to help manage chronic conditions and improve health outcomes—all from home, with a consistent schedule and no in-person clinical responsibilities.

Multilingual Opportunities: We are actively hiring Care Professionals who speak English and Korean fluently. Please highlight any secondary language fluencies on your application.

About the Role

1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care management technologies and solutions. Our Care Pros work under 1bios client physician and/or nurse general supervision and utilize the 1bios platform to deliver virtual care.

In this position, you will act as a virtual care coach helping people with chronic conditions. Care Coaches help onboard patients, deliver RPM and/or CCM programs, review and triage remote monitoring alerts, collaborate with an extended care team, coordinate care, follow and update patient care plans, and support patients in achieving their health goals.

Important Note on Daily Volume: You should expect to spend most of your day on the phone and computer, including making approximately 30–70 outbound calls per day. This role is best suited for candidates who are highly comfortable in a fast-paced, high-volume, phone-based outreach environment.

We are looking for candidates who are available to begin within approximately 2 weeks of accepting an offer. This role is structured as a 1099 independent contractor position.

Primary Duties and Responsibilities:

• Manage a panel of patients (up to 225), providing monthly care and support via phone and electronic communication under physician supervision.

• Perform structured health assessments and follow patient care plans to support patient care, while recording all interactions electronically (entering notes, setting reminder follow-ups).

• Create electronic alert escalations and notify physicians or nurses based on pre-established clinical rules regarding changes in patient status.

Qualifications & Requirements:

• Bilingual (English and Korean)

• Must legally reside and work within the United States.

• Certified Medical Assistant / LPN / LVN credentials required.

• Highly skilled in using computers, software, and remote technology.

• Strong verbal, phone, written, and electronic communication skills.

• Ability to work remotely and independently outside of a traditional office environment.

• Must have a dedicated workspace free of outside noise with strict privacy to protect patient confidentiality.

• Enthusiastic, eager to learn, and driven by a desire to help others.

• Experience with Remote Patient Monitoring (RPM) or Chronic Care Management (CCM) is preferred but not required.

Benefits:

• Fully remote work-from-home flexibility

• Opportunities for professional advancement

• Paid training