Remote Campaign Configuration Specialist

Drips.com; Cleveland (OH); Remote; USD 55,000 - 75,000; Full time

Job summary

Drips, a fast-growing provider of compliant SMS campaigns, is seeking a Production Build Specialist. This remote US role is full-time (40 hours/week). You will configure customer campaigns in Drips’ platform, keep campaigns running smoothly, and translate business goals into concrete configuration choices.

The ideal candidate is highly organized, detail-oriented, and eager to learn a unique system. You’ll manage a queue of build and support requests, test changes, document what you did, and

Qualifications

• Exceptional organization to manage a steady queue of requests and keep tasks moving.
• Strong attention to detail to catch mismatches and incorrect mappings.
• Comfort reading/editing JSON or similar structured data formats; spreadsheets for tracking configurations.
• Good problem-solving and communication skills to explain changes to non-technical partners.

Responsibilities

• Configure campaigns in Drips’ platform and set up workflows.
• Manage a queue of build and support requests from internal teams and clients.
• Test changes, document actions taken, and maintain campaign history for traceability.
• Provide practical configuration recommendations balancing client goals and platform constraints.
• Support quality and troubleshooting through basic testing and issue investigation.

Skills

Organization

Attention to detail

Structured data literacy

Problem solving

Communication

Willingness to learn

Tools

JSON

CSV

XML

Job description

Drips, a fast-growing provider of compliant SMS campaigns, is seeking a Production Build Specialist. This remote US role is full-time (40 hours/week). You will configure customer campaigns in Drips’ platform, keep campaigns running smoothly, and translate business goals into concrete configuration choices.

The ideal candidate is highly organized, detail-oriented, and eager to learn a unique system. You’ll manage a queue of build and support requests, test changes, document what you did, and