Campaign Automation Engineer

Drips; United States; À distance; USD 55 000 - 90 000; Plein temps

Résumé du poste

Drips is a fast-growing company offering automated SMS and phone conversations. You will configure customer campaigns in Drips' software, set up projects, and map audio files, keeping campaigns running smoothly in a collaborative remote environment.

You will handle a queue of requests from internal teams and clients, make changes, and fix issues using JSON-based configuration files and spreadsheets for data prep or bulk updates. Strong organization and clear communication are essential.

Qualifications

• Exceptional organization to manage a steady queue of requests and prioritize competing work.
• Comfort with structured data like JSON and spreadsheets, plus strong attention to detail.
• Good problem-solving and communication skills to ask clarifying questions and explain changes plainly.

Responsabilités

• Configure customer campaigns in Drips' internal software and keep them running smoothly.
• Set up and update projects in internal tools, including outreach schedules and audio file mapping.
• Work through a queue of support requests from internal teams and clients, making changes and fixing issues.

Connaissances

Organizational skills

JSON familiarity

Problem solving

Clear communication

Outils

JSON

Spreadsheets

Description du poste

Drips is a fast-growing company offering automated SMS and phone conversations. You will configure customer campaigns in Drips' software, set up projects, and map audio files, keeping campaigns running smoothly in a collaborative remote environment.

You will handle a queue of requests from internal teams and clients, make changes, and fix issues using JSON-based configuration files and spreadsheets for data prep or bulk updates. Strong organization and clear communication are essential.