Remote Call Center Representative $17/HR

Lensa; Dallas (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading organization is looking for a Remote Call Center Representative to assist families in the enrollment process for Connections Academy schools. If you have excellent communication skills and experience in a call center, you are encouraged to apply. This fully remote role provides an opportunity to make a positive impact on families while earning $17 per hour.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Paid Time Off

Qualifications

• 2 years of call center representative experience.

Responsibilities

• Support families via inbound calls, assisting them through the enrollment process.
• Make outbound calls to families interested in enrolling.

Skills

Excellent communication skills

Microsoft Office proficient

Job description

Remote Call Center Representative $17/HR

Remote Call Center Representative $17/HR

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Lensa is a U.S. career site that helps job seekers discover job opportunities. We are not a staffing firm or agency. We promote jobs on behalf of our clients, which include employers, recruitment agencies, and marketing partners.

IMMEDIATE CALL CENTER REPRESENTATIVE OPENINGS - 100% REMOTE

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST EDUCATIONAL ORGANIZATIONS IN THE AREA

EQUIPMENT PROVIDED

SHIFT: 8am-10pm EST 7 days a week (WEEKENDS AND WEEKDAYS), you must be flexible to be assigned a 5 day 40 hour work week schedule

$17/HR

Qualifications

• 2 years of call center representative experience
• Excellent communication skills
• Microsoft Office proficient
  
  

Description

Purpose of the Position: The Family Enrollment Counselor - They build and maintain positive relationships with families interested in enrolling in Connections Academy schools. The role involves delivering a superior customer experience by explaining the value and benefits of the school, ensuring parents understand the virtual school experience, and helping families make informed enrollment decisions.

Core Tasks & Responsibilities

• Work in school-specific outbound task forces to achieve enrollment goals.
• Support families via inbound calls, assisting them through the enrollment process.
• Make outbound calls to families interested in enrolling.
• Serve as an enrollment expert for families.
• Act as an ambassador for the school in interactions with students and families.
• Liaise between local schools and enrollment to resolve issues.
• Stay updated on enrollment policies and guidelines and communicate changes to families.
• Communicate changes in school events, policies, and guidelines through interactions with school staff and parents.
• Perform other duties as assigned.
  
  

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 18, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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