Remote Call Center Member Support Specialist

American Notary USA; Wyoming; Hybrid; USD 21,000 - 26,000; Full time

Job summary

Nuvision Federal Credit Union is seeking a Remote Call Center - Member Contact Center Rep (Full Time) to handle member inquiries across loan payments, online banking support, and basic account services. The role includes assisting with closing accounts, processing deceased accounts, and identifying suspicious activity.

The position is remote across AK, AZ, NV, TX, and WY, with a focus on accurate processing and strong customer service skills.

Qualifications

• Processing loan payments.
• Providing basic online banking support.
• Closing accounts and processing deceased accounts.
• Notary services.
• Identifies and reports any suspicious behavior.

Responsibilities

• Handle member inquiries via call center and remote channels.
• Assist with routine banking tasks and product support.
• Support depository operations and Notary services.

Job description

Nuvision Federal Credit Union is seeking a Remote Call Center - Member Contact Center Rep (Full Time) to handle member inquiries across loan payments, online banking support, and basic account services. The role includes assisting with closing accounts, processing deceased accounts, and identifying suspicious activity.

The position is remote across AK, AZ, NV, TX, and WY, with a focus on accurate processing and strong customer service skills.