Remote Member Support Specialist – Loans & Accounts

American Notary USA; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Nuvision Federal Credit Union is seeking a Call Center - Member Contact Center Representative I for full-time remote work across AZ, NV, TX, WY. The role handles loan payments, online banking support, and general member inquiries.

Responsibilities include account closing, processing deceased accounts, and noting suspicious activity. Training and onboarding are provided to ensure compliance and high-quality member service in a remote environment.

Responsibilities

• processing loan payments
• providing basic online banking support
• closing accounts
• processing deceased accounts
• notary services
• identifies and reports any suspicious behavior

Job description

Nuvision Federal Credit Union is seeking a Call Center - Member Contact Center Representative I for full-time remote work across AZ, NV, TX, WY. The role handles loan payments, online banking support, and general member inquiries.

Responsibilities include account closing, processing deceased accounts, and noting suspicious activity. Training and onboarding are provided to ensure compliance and high-quality member service in a remote environment.