Remote Call Center Associate | Growth & Bonuses

Renewal by Andersen Corporation; Northborough (MA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with 50% match

Paid Time Off

Company Paid Holidays

Paid Volunteer Time

Job summary

Renewal by Andersen Corporation in Northborough, Massachusetts is looking for a Customer Service Representative. This role focuses on delivering exceptional service to customers, identifying their unique needs, and scheduling appointments for sales consultants. Candidates must have at least 1 year of customer service experience, excellent communication skills, and be available weekends.

The company offers competitive pay, bonuses, and a variety of benefits including medical insurance, 401k with a match, and paid volunteer time. Join us in ensuring every customer receives the highest level of service!

We empower our team members to develop a career path aligned with their strengths and passions.

Qualifications

• 1 year of customer service experience required.
• Weekend availability required.
• Excellent oral and written communication skills.

Responsibilities

• Deliver exceptional customer service by actively listening to customer needs.
• Identify customers' unique home situations.
• Schedule appointments for Sales Consultants.

Skills

Customer service experience

Call center experience

Excellent communication skills

Multitasking ability

Interpersonal skills

Job description

Renewal by Andersen Corporation in Northborough, Massachusetts is looking for a Customer Service Representative. This role focuses on delivering exceptional service to customers, identifying their unique needs, and scheduling appointments for sales consultants. Candidates must have at least 1 year of customer service experience, excellent communication skills, and be available weekends.

The company offers competitive pay, bonuses, and a variety of benefits including medical insurance, 401k with a match, and paid volunteer time. Join us in ensuring every customer receives the highest level of service!

We empower our team members to develop a career path aligned with their strengths and passions.