Remote Call Center

TEKsystems; Ashland (VA); Remote; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

401(k) Retirement Plan

PTO / Paid time off

Pre-tax benefits

Zusammenfassung

TEKsystems is seeking a Customer Service Representative to handle high-volume inbound calls for delivery and payments from a remote, contract-based position based out of Ashland, VA. You will address service needs, billing, and transaction inquiries with strong emphasis on customer satisfaction.

Ideal candidates have prior customer service experience, solid communication skills, and familiarity with basic office equipment and Office 365. Bilingual Spanish is a plus but not required.

Qualifikationen

• Effective communicator with strong listening and empathy.
• Problem solving and a passion for customer satisfaction.
• Previous customer service experience is preferred; bilingual Spanish is a plus.

Aufgaben

• Handle high-volume inbound calls for delivery and payments.
• Address service needs, billing, and transaction inquiries.
• Support team during peak season with reliable service.

Kenntnisse

Customer service

Call center

Customer support

Remote support

Bilingual (Spanish)

Tools

Office 365

Jobbeschreibung

Description

As a Customer Service Representative, you will be taking calls for delivery and payments. This position requires exceptional customer service skills to address service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.

Skills

Customer service, Call center, Customer support, remote support, customer service oriented

Top Skills Details

Customer service,Call center,Customer support

Additional Skills & Qualifications

An effective communicator who understands the importance of listening and being empathetic Problems solving skills and a passion to create customer satisfaction. Previous customer service experience Bi-lingual (Spanish) a plus but not required. Knowledge of basic office equipment and Office 365

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Ashland, VA.

Pay And Benefits

The pay range for this position is $18.50 - $18.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Ashland, VA.

Application Deadline

This position is anticipated to close on Nov 5, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.