Remote CalAIM Referral Coordinator

Symba Center; Victorville (CA); On-site; USD 71,635,000 - 77,366,000; Full time

Job summary

Symba Center is seeking a CalAIM Referral Coordinator in Victorville, CA who will manage referrals across CalAIM programs and ensure timely submission of required forms and documentation. This role requires coordinating with program staff, external partners, and care teams to optimize revenue and care transitions.

The position focuses on intake, eligibility verification, and data integrity within EHR and referral tracking systems, while maintaining HIPAA-compliant records and collaborating

Qualifications

• Receive, review, process, and track CalAIM referrals from health plans, providers, hospitals, and community partners.
• Perform triage and eligibility verification for CalAIM ECM and Community Supports per policy.
• Coordinate warm handoffs between referral sources, members, and internal care teams.

Responsibilities

• Maintain and update referral tracking systems, ensuring data integrity and timely submission.
• Prepare reports and maintain tracking logs related to referral volumes, outcomes, and performance metrics.
• Support audits and documentation reviews as required.

Skills

Communication

Organization

Attention to detail

HIPAA compliance

Education

High school diploma

Tools

EHR systems

Referral tracking systems

Google Workspace

Job description

Symba Center is seeking a CalAIM Referral Coordinator in Victorville, CA who will manage referrals across CalAIM programs and ensure timely submission of required forms and documentation. This role requires coordinating with program staff, external partners, and care teams to optimize revenue and care transitions.

The position focuses on intake, eligibility verification, and data integrity within EHR and referral tracking systems, while maintaining HIPAA-compliant records and collaborating