Remote Business Systems Analyst — Requirements & Process Design

Harvard University; Boston (MA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, vision coverage

Tuition assistance

Job summary

Harvard Medical School Information Systems seeks a Business Systems Analyst to lead requirements elicitation, journey mapping, and process redesign. You willsupport the HILS Administration, translating business needs into technology strategies and system requirements.

The role involves full SDLC participation, training, testing, and collaboration with stakeholders to deliver innovative data collection and process improvements. Remote work is common with periodic on-site work as needed.

Qualifications

• Minimum of two years’ post-secondary education or relevant work experience.
• Bachelor's degree preferred.
• 5+ years' experience in defining requirements for desktop, mobile, or web-based software applications and relational databases preferred.
• Familiarity with PeopleSoft Campus Solutions and/or Oracle BI Enterprise Suite and/or Oracle Analytics will be a plus.
• Demonstrated team performance delivering technology solutions with a service mindset approach.
• Familiarity with the agile methodology and experienced working with agile frameworks and tools.
• Strong analytical and critical thinking skills to solve complex issues.
• Strong ability to communicate both verbally and in writing with internal and external teams.

Responsibilities

• Research, design, documentation, implementation, configuration, and validation of solutions to business needs.
• Collaborate with stakeholders to translate business needs into technology strategies, systems requirements and scoping of IT projects.
• Lead definition of system requirements, gap analysis, user journey mapping and identification of feasible alternative solutions that meet defined business objectives.
• Document and refine current state and future state system processes, design and review prototypes to meet key gaps and processes and build support from technology stakeholders in solutions.
• Define Agile user stories that meet business requirements and application features, data conversion, systems integration, security, or customizations.
• Identify user story prioritization and sprint content collaboratively with the stakeholders and IT team to ensure effective delivery of IT projects.
• Assess business implications of technology applications and the impact on current and future business environment. Identify process, practice, or policy change recommendations based on input from stakeholders, comprehension of the subject area, and awareness of current or new system’s potential capabilities.
• Assist with change management to ensure that systems are understood and adopted by users. Develop training materials and work with change agents and trainers on training approach and delivery.
• Partners with HUIT, School officials, and internal IT to assess system integration opportunities.

Skills

Requirements elicitation

Journey mapping

Business process redesign

User-centered design

SDLC

Stakeholder engagement

Agile

Education

Bachelor's degree preferred

Tools

PeopleSoft Campus Solutions

Oracle BI Enterprise Suite

Oracle Analytics

Job description

Harvard Medical School Information Systems seeks a Business Systems Analyst to lead requirements elicitation, journey mapping, and process redesign. You willsupport the HILS Administration, translating business needs into technology strategies and system requirements.

The role involves full SDLC participation, training, testing, and collaboration with stakeholders to deliver innovative data collection and process improvements. Remote work is common with periodic on-site work as needed.