Remote Business Systems Analyst: QA, Data & Reporting

Sentara Health; Central City (NE); Remote; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Parental leave

Employer 401k match

Tuition assistance

Student debt pay down

Job summary

Sentara Health in Virginia Beach, VA is seeking a Business System Analyst for a fully remote role. The role focuses on QA, data validation, and supporting benefit administration systems. You will collaborate with Product, IT, Operations, and vendors to improve processes and reporting.

Qualified candidates typically have 2+ years in business systems analysis, QA, or related fields, with Excel, Salesforce, SQL, and HTML experience. Strong communication and attention to detail are essential.

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field.
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with business and technical teams.
• Experience developing reports, validation tools, and process documentation.

Responsibilities

• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support the administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Maintain process documentation, validation procedures, and standard operating procedures.
• Monitor data integrity and support issue resolution across business systems.
• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Develop and maintain validation tools, reports, dashboards, templates, and other operational resources.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.
• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Maintain centralized documentation and promote knowledge sharing across teams.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Skills

Analytical thinking

Problem solving

Organizational skills

Attention to detail

Excel

Data analysis tools

Communication skills

Report development

Validation tools

Process documentation

Salesforce

SQL

HTML

Automation tools

Education

High School Grad or equivalent

Tools

Salesforce

SQL

HTML

Reporting tools

Automation solutions

Job description

Sentara Health in Virginia Beach, VA is seeking a Business System Analyst for a fully remote role. The role focuses on QA, data validation, and supporting benefit administration systems. You will collaborate with Product, IT, Operations, and vendors to improve processes and reporting.

Qualified candidates typically have 2+ years in business systems analysis, QA, or related fields, with Excel, Salesforce, SQL, and HTML experience. Strong communication and attention to detail are essential.