Remote Business Systems Analyst II — Clarity/PPM Expert

First Citizens Bank; Raleigh (NC); Remote; USD 90,000 - 136,000; Full time

Job summary

First Citizens Bank seeks an analytics-focused systems support analyst for its Enterprise Project Office. This remote role supports the Clarity PPM tool, performs data analysis, reporting, and end-user experience improvements across markets in the United States.

You will gather requirements, analyze data, produce reports, and guide improvement initiatives to ensure solutions align with bank objectives. A bachelor’s degree with 1 year of experience or a high school diploma with 5 years in related

Qualifications

• Bachelor's degree with 1 year of experience or high school diploma with 5 years in system support, analytics, or related areas.
• Experience with Clarity or similar PPM tool is preferred.
• Knowledge of Power BI, SQL, and data reporting is a plus.

Responsibilities

• Analyze data, compile sources, and interpret results to inform decisions.
• Provide daily system support and improve end-user experience.
• Identify requirements and document specifications, reports, and project plans.
• Generate reports and identify patterns for improvement.

Skills

Clarity PPM

Power BI

SQL

Data analysis

Reporting

BSA experience

Data stewardship

Education

Bachelor's Degree

High School Diploma or GED

Tools

Clarity

Job description

First Citizens Bank seeks an analytics-focused systems support analyst for its Enterprise Project Office. This remote role supports the Clarity PPM tool, performs data analysis, reporting, and end-user experience improvements across markets in the United States.

You will gather requirements, analyze data, produce reports, and guide improvement initiatives to ensure solutions align with bank objectives. A bachelor’s degree with 1 year of experience or a high school diploma with 5 years in related