Remote Business Analyst I — IT & PMO Ally

Municipal-Credit-Union; New York (NY); On-site; USD 66,000 - 101,000; Full time

Job summary

Municipal Credit Union seeks a Business Analyst I to bridge IT and business teams, gathering requirements, analyzing processes, and supporting project delivery with adherence to PMO standards.

The role requires analytical rigor, strong communication, and ability to manage multiple projects in a remote NY-based setting. A Bachelor’s degree is preferred and experience with Symitar/Jack Henry is favored.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Proficiency in business process modeling, requirements gathering, and data analysis.
• Experience with Office 365, SQL, Symitar, and other financial system tools.
• Familiarity with financial regulations affecting credit unions.
• Experience working with project stakeholders and senior decision makers.
• Use Case and Wireframe Modeling.
• Detail oriented with excellent analytical and problem-solving skills.
• Excellent interpersonal, organizational, verbal and written communication skills.
• Working knowledge of IT, Business Analyst and PMO methodologies.
• 0 - 12 months of experience having exposure to projects or relevant experience as a Business Analyst.
• Experience with the Symitar core platform in addition to other Jack Henry products required.

Responsibilities

• Partner closely with PMO and business units on organizational projects to analyze operational needs and opportunities.
• Document clear business requirements, functional specs, technical requirements, and user stories.
• Facilitate discovery sessions with stakeholders and technical staff.
• Support development of requirements, feasibility reviews, and solution assessments.
• Collaborate with project managers to define scope, timelines, risks, and deliverables.
• Ensure IT standards, SDLC processes, PMO governance, and security/change management.
• Maintain IT documentation, templates, and process guides.
• Map current-state and future-state processes across systems.

Skills

Business process modeling

Requirements gathering

Data analysis

Stakeholder management

Education

Bachelor's degree

Tools

Office 365

SQL

Symitar

Jack Henry products

Job description

Municipal Credit Union seeks a Business Analyst I to bridge IT and business teams, gathering requirements, analyzing processes, and supporting project delivery with adherence to PMO standards.

The role requires analytical rigor, strong communication, and ability to manage multiple projects in a remote NY-based setting. A Bachelor’s degree is preferred and experience with Symitar/Jack Henry is favored.