Remote Business Systems Analyst: Data Quality & QA

Sentara Health; Montgomery (AL); Remote; USD 76,000 - 119,000; Full time

Job summary

Sentara Health in the United States is seeking a Business System Analyst for a fully remote role. You will support the Simplify Benefits1 platform, ensuring data accuracy, quality, and compliant document production through QA, testing, and process improvement.

You will collaborate with Product, IT, Sales, Operations, Compliance, and vendors; participate in UAT, regression testing, and data validation; monitor deliverables, manage priorities, and drive efficiency across benefits administration

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field.
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Experience supporting benefits administration, benefit plan documents, or insurance-related systems.
• Experience with Simplify Benefits1 or similar benefits administration platforms.
• Knowledge of QA methodologies and testing practices.
• Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Responsibilities

• The Business Systems Analyst is responsible for supporting the accuracy, quality, and integrity of benefit plan data and documents within the Simplify Benefits1 platform.
• This role focuses on quality assurance, data validation, testing, reporting, and process improvement to ensure accurate, compliant, and efficient benefit document production.
• The analyst partners with business stakeholders, technical teams, and vendors to validate system outputs, resolve issues, support system enhancements, and develop tools and processes that improve operational efficiency, scalability, and accuracy.
• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support the administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Monitor data integrity and support issue resolution across business systems.
• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.
• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Skills

Quality assurance

Data analysis

SQL

Salesforce

Excel

HTML

Testing

Data validation

Tools

Salesforce

SQL

HTML

Reporting tools

Automation scripts

Job description

Sentara Health in the United States is seeking a Business System Analyst for a fully remote role. You will support the Simplify Benefits1 platform, ensuring data accuracy, quality, and compliant document production through QA, testing, and process improvement.

You will collaborate with Product, IT, Sales, Operations, Compliance, and vendors; participate in UAT, regression testing, and data validation; monitor deliverables, manage priorities, and drive efficiency across benefits administration