Remote Business Operations Consultant — Telecom & Growth

JSI; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Generous PTO

Professional development opportunities

Job summary

JSI is a leading broadband consulting firm seeking a Business Operations Consultant. This remote role partners with clients to advise on operational strategy, organizational development, and process improvements, including interactions with staff and C-suite levels, with travel up to 20%.

The role supports a remote capacity or near an office, leading cross-functional projects, delivering workshops and reports, and staying current on industry trends to help clients achieve efficiency and growth.

Qualifications

• 3–5 years experience in Network Operations, Business Operations, Billing Software Systems, or Marketing within the Telecommunications Industry.
• At least 5 years experience working for an ISP/Telephone/Electric company or with industry clients.
• Experience establishing organizational policies, processes, and procedures.
• Ability to listen actively and translate client needs into actionable initiatives.
• Experience presenting to management and C-level executives.

Responsibilities

• Provide expert advice and guidance to Broadband and Telecommunication clients on business strategy, operations, and organizational development.
• Analyze existing business processes, identify areas for improvement, and recommend innovative solutions.
• Lead and manage cross-functional consulting projects from inception to completion.
• Develop and deliver presentations, reports, and workshops for clients and internal teams.
• Stay up to date with industry trends, market dynamics, and best practices to inform strategic decisions.
• Foster strong relationships with clients, stakeholders, and business partners.
• Actively listen to and comprehend client needs, ensuring tailored solutions.
• Demonstrate the ability to grasp the big picture while managing detailed steps to achieve objectives.
• Maintain a commitment to excellence by consistently striving for optimal results.
• Engage clients with probing questions to uncover needs and provide candid feedback.
• Exhibit versatility by leveraging colleagues and specialists to ensure comprehensive solutions.

Skills

Network Operations

Business Operations

Billing Software Systems

Marketing

Client Engagement

Education

Bachelor's Degree

Tools

Billing Software Systems

Job description

JSI is a leading broadband consulting firm seeking a Business Operations Consultant. This remote role partners with clients to advise on operational strategy, organizational development, and process improvements, including interactions with staff and C-suite levels, with travel up to 20%.

The role supports a remote capacity or near an office, leading cross-functional projects, delivering workshops and reports, and staying current on industry trends to help clients achieve efficiency and growth.