Remote Business Analyst & Project Manager

Affinity International; United States; Remote; USD 66,000 - 93,000; Full time

Job summary

eBSI Export Academy is seeking a Business Analyst / Project Manager to balance hands-on process mapping with project leadership for multiple client engagements. You will run workshops with business owners, map end-to-end processes, and maintain detailed plans and status updates.

This role requires strong communication, reliability, and the ability to work across teams while aligning to UK business hours. The position is fully remote and focuses on delivering value across several concurrent

Qualifications

• Matric (Grade 12) minimum; a BCom, National Diploma in Business Administration, or a relevant NQF Level 6-7 qualification is strongly preferred
• Demonstrated experience in a business analysis role, including requirements elicitation, process documentation, and assumption testing
• Hands-on project management experience running several projects concurrently, with a track record of delivering on time and communicating clearly when timelines change
• Proficiency in Miro or a comparable online whiteboard tool, alongside everyday collaboration tools such as task trackers, shared documents, and spreadsheets
• Confident working directly with clients or external stakeholders, ideally owners or senior leaders of SMEs
• Comfortable reading and discussing basic financial information - P&L statements, cash flow, and business performance figures - without needing to be a qualified accountant

Responsibilities

• Manage multiple client projects simultaneously, tracking status and identifying progress, blockers, and urgent needs
• Own the client relationship day to day - be the primary contact, communicate progress clearly, set realistic timing
• Develop and maintain detailed project plans and Gantt charts as scope and deadlines evolve
• Lead workshops and 1:1 sessions to map end-to-end processes, producing diagrams in Miro using UML notation
• Coordinate actions and information across clients, consultants, bookkeepers, and management accountants
• Identify gaps, bottlenecks, and risks early and raise concerns with clients and internal teams
• Keep records of decisions, actions, and owners; maintain visible project status for the wider team

Skills

Business analysis

Requirements elicitation

Process documentation

Project management

Client relationship management

Communication

Attention to detail

Organisational skills

Independent work

Education

BCom or National Diploma in Business Administration

Matric (Grade 12)

Tools

Miro

Xero

Job description

eBSI Export Academy is seeking a Business Analyst / Project Manager to balance hands-on process mapping with project leadership for multiple client engagements. You will run workshops with business owners, map end-to-end processes, and maintain detailed plans and status updates.

This role requires strong communication, reliability, and the ability to work across teams while aligning to UK business hours. The position is fully remote and focuses on delivering value across several concurrent