Remote Business Analyst - Education Ops & Analytics

Pearson; Concord (NH); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Annual incentive program

Job summary

Pearson Virtual Schools (PVS) seeks an analytical and detail-oriented Business Analyst to support data-driven product decisions and process improvements. You will partner with Product Management, School Operations, Technology, and Engineering to translate business needs into actionable requirements.

The role emphasizes discovery, governance, data insights, and continuous improvement with opportunities to leverage AI and analytics across education services.

Qualifications

• Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field.
• 2–4 years of experience in Business Analysis, Operations Analysis, Process Improvement, Product Support or related role.
• Experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.
• Experience using Salesforce or similar enterprise applications.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Participate in discovery efforts to understand business problems, user needs, operational challenges, and strategic opportunities.
• Conduct stakeholder interviews, process reviews, and requirements gathering sessions with support from senior team members.
• Analyze business processes and identify opportunities for optimization, simplification, automation, and improved efficiency.
• Document current-state and future-state business processes using structured analysis techniques.
• Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria.

Skills

Analytical thinking

Stakeholder collaboration

Communication

Presentation skills

Problem solving

Education

Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field

Tools

Salesforce

Jira

Confluence

Microsoft Power Platform

Job description

Pearson Virtual Schools (PVS) seeks an analytical and detail-oriented Business Analyst to support data-driven product decisions and process improvements. You will partner with Product Management, School Operations, Technology, and Engineering to translate business needs into actionable requirements.

The role emphasizes discovery, governance, data insights, and continuous improvement with opportunities to leverage AI and analytics across education services.